Field Service Technician

About Bray International

Founded in 1986 Bray International is a global leader in industrial valves, actuators, and control products, delivering innovative flow control solutions to customers in more than 40 countries.

As a privately held company with nearly four decades of engineered excellence, Bray has built a strong reputation for high-performance products, superior value, and exceptional customer service.

Our fully integrated product line serves over 12 diverse industries, meeting the rigorous demands of the process sector with reliability and precision.

Driven by a long-standing commitment to excellence, Bray offers the stability of a trusted, privately owned organization that continues to grow through innovation, collaboration, and integrity.

Guided by our vision to be the most respected and successful valve, actuator, and controls company in the world, Bray places people—our employees, customers, and partners—at the heart of everything we do.

We pursue progress through continuous improvement, a family-like culture, and an entrepreneurial spirit that shapes the future of flow control solutions.

If you have technical skills and an excellent customer service mentality, then the Bray Commercial Field Engineer position is perfect for you at Bray International.

This technician will support our sales team, distributors and end-users of our products with technical questions and processing RMA returns related to the use of our products.

You will work directly with our Warranty division and have a major impact on our customers and the relationship we maintain with them.

The Bray Commercial Field Engineer will report directly to the BCD Operations Manager.

Job Responsibilities:


* Travel to customer facilities to provide troubleshooting and repair


* Provide technical support to Bray employees, distributors, and customers


* Assist the Quality/RMA Department with technical troubleshooting, emails, and documents


* Create and update technical marketing/published product offering documents

Qualifications


* Bachelor’s degree in a related field


* Experience providing electrical, pneumatic, and mechanical technical support


* Knowledge of butterfly, ball, globe, and pressure-independent control valves


* Familiarity with electric motor actuators and pneumatic piston/diaphragm actuators


* Experience with electrical control systems, including PLCs, BMS, Arduino, and Raspberry Pi platforms


* Proficiency in the use of electrical test equipment, including multimeters, signal generators, and power supplies


* Understanding of Ethernet, BACnet, and Modbus communication networks


* Strong computer skills, including Microsoft Office (Excel, Word, Outlook), 2D AutoCAD, 3D modeling software, and other relevant applications


* Ability to periodically lift up to 50 lbs.


* Valid driver’s license required


* Must be legally authorized to work permanently in the United States without sponsor...