TAC Engineer 2 - Software

TAC Engineer 2 - Software

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Looking for 2+ years of experience in supporting Aruba Products and Customers

Responsibilities:


* Provide pre and post sales Design and consulting services to Aruba-HPE teams, customers and partners for various technologies and solutions.


* Provide Complete services lifecycle for the customers including Plan, Design, Implementation, Migration and Optimization


* Plan: Creating customer requirement document and business outcome plan


* Design: Creating high level and low-level design documents based on customer requirements


* Implementation: Preparing the installation plan includes Network implementation plan and Network ready for use plan


* Migration: Preparing migration including Method of Procedure and migration validation checks


* Optimization: Working on continuous improvement of network operations, uptime and security conformance.


* Ability to multitask and work independently when required, with little supervision or direction


* Excellent oral and written communication skills, presentation and interpersonal skills, and the ability to interface to senior levels of the customer organization


* Formulate action plans (technical and operational) for analysing and resolving reported issues.


* Simulate customer designs in lab.


* Participate in solution development and publications for knowledge base.


* Work effectively in a team environment including Aruba and Customer colleagues; QA, engineers, and field organizations.


* Required to travel to customer sites for consulting, training purposes, business reviews.


* Provide Quarterly Customer Review meetings, providing technical status and recommendations


* Demonstrable experience identifying areas-of-opportunity for process improvement.

Required Qualifications



* Bachelor degree in Computer Engineering or Electrical Engineering is nice to have


* 2+ experience with one or more of the following Aruba products; IAPs/Controllers, Airwave, ClearPass, Central, Aruba switches, or also non-aruba security products like Cisco ISE is an added advan...