Customer Satisfaction & Quality Engineer

Join our team as a Manufacturing Process Quality professional and help us deliver products that exceed customer expectations.

You'll play a key role in driving quality culture, improving process robustness, and ensuring every manufacturing change maintains our high standards.

What will you do?


* Implement quality culture initiatives across manufacturing sites through process control and continuous improvement programs


* Perform process audits and root cause analysis to identify and mitigate quality risks


* Oversee quality aspects of new manufacturing line implementations and process changes through structured change management


* Partner with procurement quality to ensure suppliers address manufacturing-related quality issues effectively

What are the key skills we are looking for?


* Quality Strategy - advanced level; developing site-level quality plans that align with customer satisfaction goals


* Five Whys - advanced level; leading structured root cause investigations to eliminate recurring defects


* PFMEA - advanced level; conducting failure mode analysis to prevent quality risks in manufacturing processes


* Problem Solving - intermediate level; resolving quality issues using structured methodologies


* Process Auditing - intermediate level; evaluating manufacturing processes against quality standards


* Quality Management Systems - intermediate level; implementing and maintaining QMS frameworks in production environments


* Root Cause Analysis - intermediate level; investigating quality incidents to drive permanent corrective actions


* Change Management - intermediate level; ensuring quality during manufacturing line changes and new implementations

What qualifications will make you successful?


* Meticulous attention to detail with unwavering commitment to quality excellence


* Strong collaboration skills to work across manufacturing, procurement, and cross-functional teams


* Proactive problem-solver who identifies and addresses risks before they reach customers


* Effective communicator who can influence stakeholders and drive quality improvements

What's in it for me?


* Direct impact on product quality and customer satisfaction across our manufacturing operations


* Hands-on experience with diverse quality methodologies and manufacturing processes


* Mentorship and guidance to help you build specialized technical expertise


* Clear career progression in a growing technical discipline

Bring your quality expertise to a team that values excellence - apply today!

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you.

It's more than just pay and benefits-it's a meaningful investment in you.

It is designed to help you perform, grow, feel safe, and elevate your potential.

The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, ...