Genetics Counselor Assistant

Nemours is seeking a Genetic Counselor Assistant in Jacksonville, FL.

The Genetic Counseling Assistant (GCA) is a member of the Medical Genetics team providing support with functions that involve patient appointments, genetic testing, insurance, and provider and patient interaction.

Essential Functions

Work closely with the team (physicians and genetic counselors) in the Medical Genetics department to facilitate daily operations

Communicate with hospital authorization group, providers, and insurance companies to obtain medical insurance coverage for genetic testing and provide medical information from providers for appeal processes, etc.

Discuss insurance coverage information with families and coordinate genetic counseling consent appointments and sample collection.

Contact genetic testing laboratories regarding sample availability, sample requirements, test costs, and other relevant information.

Work with Genetic Counselors and other clinical providers to draft letters of medical necessity and result letters for genetic testing

Complete Genetic Testing requisition forms

Obtain medical records, perform chart reviews

Additional miscellaneous duties and responsibilities, as may be assigned from time to time by the genetic counselors and medical geneticists

Deliver excellent customer service to the patients/families and other care providers.

Focusing on family-centered care .
Requirements

Bachelor's Degree required or Candidates enrolled in a 4-year Bachelor's Degree program currently, but have not yet graduated, will be considered if they are able to commit to working full-time.

BLS from the American Heart Association within 90days of employment require

About Us

Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year.

We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.

Backed by the Nemours Foundation and Alfred I.

duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention.

Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.

Inclusion and belonging guide our strategy and growth.

We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.

Learn more at Nemours.org .