Temporary Administrative Services Analyst I

The County of Riverside's Human Resources Temporary Assignment Program seeks a Temporary Administrative Services Analyst I to support the Department of Public Social Services.

This recruitment is for a temporary position located in Riverside.

Under general supervision, performs a wide variety of administrative services of moderate difficulty; conducts standardized research studies and collects and provides technical data involving budgetary and/or operational process and/or performs contract monitoring; recommends policies, procedures, systems and methods for the improvement of departmental services, operations or programs; performs other related duties as required.

Responsibilities include creating and distributing ServiceNow tickets; providing CWS/CMS HelpDesk support; troubleshooting incoming calls; and monitoring, responding to, and distributing messages from the unit email inbox.

The role also includes conducting research and supporting account management processes.

The successful candidate will be able to follow established procedures, quickly digest instructions, work independently with strong self-motivation, and demonstrate solid customer service experience.

Meet the Team!
The Riverside County Department of Public Social Services provides services and assistance to protect and empower vulnerable people in our community.

Services include temporary financial assistance, employment services and nutrition benefits for qualified families and individuals.

The department also offers low-income individuals and families access to health care coverage and provides protective services for children and adults at risk of abuse and neglect.
Click HERE for more information on Temporary Assignment Program (TAP)

TAP Benefits: https://rc-hr.com/files/users/user116/COR_2026_TAP_Guide_FINAL.pdf EXAMPLES OF ESSENTIAL DUTIES (MAY INCLUDE BUT NOT LIMITED TO):
(Depending on the area of assignment, duties may include, but are not limited to, the following)

• Conduct studies of operational, service and programmatic activities including workflow, organizational structure, operating procedures, space utilization, facilities management, equipment usage, and staffing patterns; develop reports and recommendations for appropriate action based on the analysis of collected data.

• Assist in the preparation of budgets and performs cost/benefit analysis of specific programs; review financial data on an on-going basis to ensure conformance with established guidelines.

• Monitor adherence to contract terms.

• Develop written procedures to clarify or describe standard practices; design or improve forms to expedite procedures; coordinate the publication and dissemination of procedures; review present and pending legislation to determine effect on departmental operations and programs.

• May assist in the preparation of grant applications; participate in various meetings and present and/or gathers data to assist management in making administrative and opera...