Paradigm Salesforce Technical Director

Paradigm Salesforce Technical DirectorReference Code 4867

Country: Canada; United States

US Locations: USA - Cincinnati; USA - Cleveland; USA - Hermitage; USA - Indianapolis; USA - Jacksonville; USA - Kansas City; USA - Nashville; USA - Pittsburgh; USA - Tampa; USA - Tempe

Non-US Locations: CAN - Toronto; CAN - Halifax; CAN - Ottawa

Deloitte Global is the engine of the Deloitte network.

Our professionals reach across disciplines and borders to develop and lead global initiatives.

We deliver strategic programs and services that unite our organization.

Work you'll do

Lead IT management, planning, architecture and design, engineering, deployment, operations, and maintenance of enterprise-wide solutions delivery and the product portfolio.

Lead the governance for decision-making and financial accountability for the solutions, development, and funding of value streams

Lead and motivate delivery teams to deliver solutions through Agile development, promoting culture of excellence.

Plan and lead stages of product development and its related projects/releases and how each affects the business, to include approving costs, timelines, and standards to be met, and monitoring these through each project.

Drive overall execution of strategy by aligning account team, development hubs and other technology services

Focal point for demand management and prioritization

Define and implement KPIs to track value realization for all new and existing technology asset investments

Keep abreast of industry best practices and bring relevant insights and solutions to meet the organization's strategic business needs while identifying opportunities for innovation

Build 'trusted advisor' relationships with senior business leaders, as well as foster collaboration between technology teams.

Define technical evaluation criteria and participate in product selection for technology architecture domains.

Resolve technical approaches at a directional level and ensure all major technical decisions result in a coherent systems design.

Foster support and product roadmap relationships with application vendors and handle and communicate upgrades and updates.

Develop annual strategy, budgets, work plans, and project schedules in partnership various collaborative partners.

Maintain comprehensive budget and resource management plans, which will include full time US employees, India staff, contractors, and vendors

Guide preparation of financial reports and forecasts and other ad-hoc financial analysis as requested.

Collaborate with leadership to define and guide the strategic technical direction for the products / platforms.

Maintain expert level knowledge of designated products and facilitate collaborative development of technology standards, roadmaps, and leading practices

Continuously drive the improvement of service quality, availability and performance, working closely with delivery leaders to identify areas of improvement and define action plans to meet current/futur...