Change Management Manager, Deloitte Global Tax and Legal

Change Management Manager, Deloitte Global Tax and LegalReference Code 4611

Country:

US Locations: USA - Birmingham; USA - Buffalo; USA - Cincinnati; USA - Cleveland; USA - Dayton; USA - Grand Rapids; USA - Hermitage; USA - Indianapolis; USA - Kansas City; USA - Nashville; USA - New Orleans; USA - Omaha; USA - Pittsburgh; USA - Salt Lake City; USA - San Antonio; USA - Tampa

Deloitte Global is the engine of the Deloitte network.

Our professionals reach across disciplines and borders to develop and lead global initiatives.

We deliver strategic programs and services that unite our organization.

Work you'll do

Working at the direction of the Enablement and Adoption Leader, the Manager will:

Drive the Global Tax & Legal Intela Platform adoption strategy

Develop and manage the overall Intela Tax platform change and adoption strategy

Execute key deliverables including overall adoption approach and quarterly adoption spotlights in addition to infusing all collateral with an adoption mindset

Provide thoughtful insight and partnership to drive strategy forward faster

Oversee the development and communication of adoption metrics and data points that will drive insights and actions for Intela teams

Refine and execute communication strategy and approach

Develop and publish key communications

Align Intela and Deloitte branding across deliverables

Position Intela narrative positively across stakeholders

Equip local Deloitte teams with templates, key content, and guidance for Intela communications, answer questions and support as needed

Communicate Intela platform benefits effectively for all levels

Utilize Global communication channels to craft and distribute comms that drive awareness, desire, and adoption of Intela (Teams channels, intranet, meeting agendas, newsletters, Intela in 90, etc.)

Drive community between Global Intela Program Team and local Change, Communication and Learning Leads

Lead community building events such as the Intela Deployment & Enablement Community Connects

Share stories, templates, and best practices

Enable Global Intela Program Team with change, comm, and collateral needs

Refine Playbooks, presentations, communications, and collateral to align with Deloitte and Intela brand and messaging

Refine narrative using change communications best practices and keeping the adoption strategy in mind

Draft and publish key program and leader communications

Track Global Intela change, communication, and collateral metrics monthly and revise as program matures

Collaborate with the Learning Team to create holistic approaches for the Intela user learning experience

Provide change and adoption metrics and analysis to support overall learning strategy

Understand the learning needs of the Intela community and identify opportunities to enhance the learning experience

Partner with subject matter experts to infuse learning into change management strategies (micro learning, knowledge sharing stories, etc.)

Oversee project ma...