Senior Consultant - Finance Operate - Senior Consultant - ServiceNow Platform Lead

Step into a role where you'll help shape the future of finance.

As part of our Finance Transformation team, you'll collaborate with CFOs, finance leaders, and executive clients to solve their most complex challenges.

Leveraging Deloitte's unmatched resources and deep industry insights, you'll deliver innovative, market-driven solutions that modernize finance functions, elevate performance, and drive meaningful organizational change.

Join us to empower clients to become strategic business partners, manage risk, and unlock new levels of financial and operational excellence.

Recruiting for this role ends on 09/30/2026.

As a Senior Consultant and ServiceNow Platform Lead within our Finance Transformation Tech Enablement team, you will protect and advance the critical delivery infrastructure that powers Offering delivery portal.

You will serve as the authoritative voice on ServiceNow architecture within the Tech Enablement team and advise on platform decisions independently.

Work You Will Do

Platform Architecture & Advisory


* Serve as the ServiceNow subject matter expert for the Finance Operate Platform, advising on architectural decisions across Offering delivery portal workflows, integrations, and configurations.


* Design and implement workflow orchestration, intake management, approval flows, exception handling, SLA tracking, and client governance capabilities on ServiceNow.


* Define and enforce modular, reusable workflow components, integration patterns, and configuration standards to accelerate future engagements.


* Partner with the onshore AI/Automation Architect and offshore ServiceNow Developer to align platform direction and deliver against the integration roadmap.

Build, Configuration & Quality


* Lead ServiceNow development and configuration for Offering delivery portal features, ensuring production-grade quality, security, and performance.


* Define non-functional requirements and validate compliance prior to releases.


* Establish development standards, peer review processes, and deployment controls for ServiceNow workstreams.

Integration & Data


* Design and implement integrations between ServiceNow and external Finance Operate systems, including ERP/subledger data feeds, accelerator outputs, and analytics platforms.


* Define data models, API contracts, and event-driven integration patterns aligned to platform architecture standards.

Stakeholder Engagement


* Provide technical guidance and independent architectural recommendations to senior team members and client stakeholders.


* Document platform designs, integration specifications, and technical decisions for audit readiness and operational continuity.


* Stay current on ServiceNow platform releases, capabilities, and emerging patterns relevant to Finance Operate delivery.

The team

Our Finance Operate offering provides ongoing operation of the Finance function as an extension of Deloitte's Finance Transformation Advise a...