Area Revenue Manager

Implement and support company pricing, market strategy, yield, distribution & selling strategies, and revenue management best practices.  Manage hotel revenue generation & maximization through full utilization of company systems, business processes and specifications.

At InterContinental Hotels & Resorts^® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:


* Be charming by being approachable, having confidence and showing respect.


* Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership
of getting things done.


* Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

Duties and Responsibilities

FINANCIAL RETURNS


* Receive all definite and tentative group bookings and provide the General Manager with qualified analysis of how each booking will impact occupancy, average rate, and rooms profit over the dates in question.

Review and approve all group proposals with Sales and/or General Manager.      Collaborate with Sales Department on group rates.


* Works closely with Regional Director of Revenue Management, hotel sales and hotel management to establish and implement pricing, yield, and selling strategies for the hotel, based on market factors and company guidelines. 


* Explore and provide variations in the market mix which would stimulate additional revenue without increasing costs.


* Oversee and evaluate the effectiveness of any internal incentive programs for Front Office, Reservations, Sales and Convention Services.  Then provide the General Manager with clear payback analysis.  Assist the General Manager in making necessary adjustments to any program.


* Responsible for the maintenance of any software programs which contribute to the management of room’s revenue, including PERFORM, RBI and Delphi/Profit Pack or any other Group Sales System.


* Establish hotel pricing levels in all segments.


* Monitor competitor strategies and data; maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management.  Monitor and communicate fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency.


* Assist with the annual hotel budget development and ongoing results analysis.


* Promote teamwork and quality service through daily communication/briefings and coordination with other departments.  Key departmental contacts include all hotel departments. 


* Interact with outside contacts:
+ Guests – to ensure their total satisfaction
+ Corporate Revenue  – to develop and implement support teams’ strategies 
+ Other contacts as needed (Professional organizations, community groups)

PEOPLE

GUEST EXPERIENCE


* Responsible for the daily room...