Temporary Customer Support Representative II

The County of Riverside's Human Resources Temporary Assignment Program (TAP) seeks to fill a Temporary Customer Support Representative II position to support the Department of Public Social Services.

The ideal candidate will have experience working in a warehouse and/or records management environment.

They will demonstrate strong attention to detail, a commitment to workplace safety, and knowledge of proper lifting and material-handling techniques.

The successful candidate will be comfortable performing physical tasks, including lifting up to 50 pounds, pulling, pushing, and moving banker boxes and case files, while supporting records retention, inventory control, data entry, and customer service functions.

Work schedule: 5/40 schedule, Monday-Friday 8:00 am - 4:30 pm (30 min Lunch)

Meet the Team!

About Us - Dept.

of Public Social Services Our mission is to support and improve the health, safety, well-being and independence of our county's individuals and families.

We work according to 7 values: Accountability, Collaboration, Respect, Integrity, Diversity, Learning and Customer Focus.

We are an innovative organization where caring professionals collaborate to provide the most effective solutions to customers.

About TAP

The Temporary Assignment Program (TAP) recruits and hires temporary employees for all County departments.

TAP assignments are a great way to learn about working for the County while working on a temporary, at-will basis.

Click here to learn more about TAP : https://rc-hr.com/temporary-medical-assignment-program-tapmap

TAP Benefits: https://rc-hr.com/files/users/user116/COR_2026_TAP_Guide_FINAL.pdf (Download PDF reader) (Download PDF reader) CENTRALIZED MAIL SUPPORT
• Independently carry out the full range of mailroom functions and procedures: sort, weigh, presort, bundle, label, and tray mail by zip code in order to prepare mail for U.S.

mail pick-up or drop-off; determine mail classes and types of mail; operate postage-metering machines in the metering of first class and third class U.S.

mail.

• Determine production workflow in order to schedule equipment usage; complete postal forms for residual U.S.

mail and deliver the forms with the residual and presorted mail; perform data entry; may be responsible for the pick-up and delivery of registered and certified mail for the County.

• Assign required charges for and meter U.S.

mail; monitor the collection and delivery of packages by United Parcel Service and other private mail carriers; inform appropriate County departments of relevant deliveries; apply on a daily basis specific laws, rules, and policies related to the U.S.

Postal Service and mailroom operations; monitor vendor documentation and purchase order activity.

SUPPLY SERVICES SUPPORT
• Load and unload supplies, materials and equipment from trucks; receive supplies, tools, and equipment; inspect for damage and quantity received against requisitions, invoice or freight bills.

• Store stock in accordan...