Information Developer - Support Communications

Information Developer - Support Communications

This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Job Description:

The Information Developer in the area of Support Communications creates content for a variety of audiences (end user, system administrators, internal support engineers, product developers, training developers, system architects, etc.).

Interfaces with cross-functional areas as a member of the Engineering Resolution organization, such as marketing, test, support, and manufacturing.

Works on problems/projects of diverse complexity and scope.

Exercises independent judgment within generally defined policies and practices to develop communications strategies.

May act as a team or project leader providing direction to team activities and facilitate information validation and team decision-making.

The Information Developer is expected to:


* Collaborate with cross-functional subject matter experts in Engineering, Manufacturing, Marketing, Test, Supply Chain, etc.

to gather content requirements.


* Apply developed knowledge of HPE products (e.g., ProLiant servers/Blade Servers, Storage platforms, Networking products, Converged System platforms, etc.)


* Research technical information for various topics in HP Product Bulletins, HP intranet libraries and on the web.


* Explain technical ideas in simple language.


* Ensure adherence to HPE Writing Standards.


* Ensure content flows in a logical, easy-to-read sequence.


* Follow the established HPE document development life cycle.


* Excellent interpersonal, oral, and written communication skills


* Ability to multi-task, organize, and prioritize


* Lead and provide guidance and mentoring to less-experienced team members.


* Lead a project team in the design, development and delivery of communications for a well-defined project.


* Manage moderately complex communication projects by engaging multiple Subject Matter Experts across HPE Business Units and/or Engineering, Marketing, Test, Manufacturing, Supply Chain, etc.

for development of deliverables.

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits th...