Installation Technician

Arvig: Committed to Service, Dedicated to You

Join one of the nation’s largest independent broadband service providers! At Arvig, we deliver leading-edge broadband and telecommunications solutions—including high-speed internet, TV, phone, and security—to residential and business customers across Minnesota and beyond.

Our success is driven by a team of nearly 900 talented employees who embody our core values: ownership, engagement, efficiency, and knowledge.

We believe our people are the driving force behind everything we achieve, and we foster a culture built on courage, humility, open-mindedness, integrity, respect, and safety.

At Arvig, our goal is clear: to provide exceptional service and reliable solutions, backed by the latest technology, in an environment where employees can thrive in growth and opportunity.

Discover the Arvig Advantage—a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference.

What You’ll Do

As an Installation Technician you will safely and accurately complete residential installations and service requests, ensuring a positive customer experience and a high standard of quality while working under the guidance of a senior technician or supervisor.

Qualifications

You are required to have:


* 2 years of customer interaction experience


* Experience operating hand tools and troubleshooting electronics, computers, routers, streaming devices or apps


* Be at least 18 years of age


* Valid driver's license with acceptable driving record


* Great customer service skills


* Ability to effectively communicate and educate customers on company products and functions


* Structure and organized

Additional preferred qualifications:


* Experience working in a technical field position


* Basic knowledge of telecommunication equipment and installation

Your Schedule 

Monday-Friday, 8:00AM-4:30PM, plus on-call rotation which includes weekends -work days may vary with workload, and overtime as needed. 

Location 

Walker, MN

What You'll Bring


* Commitment to Safety: A strong dedication to maintaining a safe environment -both physically and mentally -for yourself, your colleagues, and customers


* Education: High School Diploma or equivalent


* Experience: Two years of customer interaction experience; operating hand tools and power tools, including drills


* Knowledge of Operations:
+ Basic knowledge of general desktop/laptop oerpations
+ Google Suite products
+ Basic knowledge of routers, smart devices, wifi and telecomunications wiring
+ Baasic electronics and IP knowledge


* Licenses
+ Valid Class D Driver's License with a driver rating above "unacceptable"
+ Power Limited Technician License


* Customer Service Focus
+ Good customer service skills with the ability to educate and communicate...