Director - IT Infrastructure

Your Job

Georgia-Pacific is seeking an IT Infrastructure Director to lead and continuously improve enterprise Compute, Connectivity, Audio-Visual, and Endpoint service offerings.

This senior leadership role is accountable for delivering reliable, cost-effective, and scalable infrastructure services through a team of people leaders, technical experts, and key internal and external partners.

You will drive both strategy and execution-shaping service direction, strengthening operational discipline, and enabling measurable business outcomes.

What You Will Do

People Leadership


* Lead, coach, and develop leaders and technical professionals, applying PBM principles to unlock capability and drive contribution


* Build and evolve a team with the right mix of experience, perspective, and skills to deliver value


* Promote a culture of ownership, accountability, and process-driven execution

Service Ownership & Accountability


* Own end-to-end performance, reliability, cost, and evolution of infrastructure services


* Define and execute service strategies and roadmaps aligned to technology, security, and business priorities


* Manage financial performance, including cost transparency, forecasting, and optimization


* Partner with internal service providers and vendors to deliver against operational and financial commitments


* Drive process-driven ITSM operations (incident, problem, change, and configuration management) with KPI-based governance


* Lead continuous improvement using data, service maturity targets, and stakeholder feedback


* Serve as escalation point for major infrastructure incidents and lead efforts to reduce operational risk

Stakeholder & Cross-Functional Leadership


* Build strong partnerships with Koch Technologies, Cyber, Architecture, and manufacturing/site leadership


* Align infrastructure capabilities with enterprise patterns, security standards, and business needs


* Lead governance cadences including service reviews, roadmap planning, and business alignment

Technologies in Scope


* Compute: Physical, virtual, and cloud-based servers; storage; backup and recovery


* Connectivity: Network infrastructure, SD-WAN, OT networking, and cloud connectivity


* Endpoints: Workstations, mobile/industrial devices, cameras, and scanners


* Audio-Visual: Collaboration technology and conference room systems

A Day in the Life


* Use service performance data to identify and drive measurable improvements


* Partner with stakeholders to remove friction and improve reliability, cost, and user experience


* Lead response and resolution for major infrastructure incidents


* Coach leaders and develop team capability


* Collaborate across IT and business functions to align priorities and deliver outcomes

Who You Are (Basic Qualifications)


* Experience in IT infrastructure, including experience leading and developing technical teams and/or leaders
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