Cloud Operation Engineer

Cloud Operations Engineer - Softwriters

Empower LTC Pharmacies.

Save Lives.

Build the Future of Healthcare Technology.

About Softwriters

Softwriters develops innovative IT solutions that empower long-term care (LTC) pharmacies to deliver life-saving medications more efficiently and accurately.

As a voted top workplace in Pittsburgh, we combine meaningful work with a collaborative culture where your contributions directly impact patient care.

The Opportunity

We're seeking a Cloud Operations Engineer to join our growing team and help shape the future of healthcare technology.

In this role, you'll design, implement, and optimize scalable cloud infrastructure to support reliable, secure, and high-performing software delivery across our platforms.

Location: Hybrid - Pittsburgh, PA (Core office days: Tuesday, Wednesday, Thursday)
Reports to: Director, Technology Operations

What You'll Do



* Design, implement, and optimize scalable, secure cloud solutions across AWS and Azure


* Build and manage CI/CD pipelines and automation (IaC) to support efficient software delivery


* Migrate and modernize on-prem applications while improving performance and cost efficiency


* Monitor system health and security, troubleshoot issues, and support production through on-call rotation


* Manage access, security, compliance, and integrations with internal and third-party systems


* Analyze cloud usage, control costs, and drive architectural and operational best practices


* Develop proof-of-concepts, perform code reviews, and contribute to engineering efforts


* Collaborate cross-functionally to deliver reliable, high-quality cloud solutions

What We're Looking For

Required:


* Bachelor’s or Master’s degree in Computer Science or related technical field


* 3+ years of experience deploying and supporting applications in cloud or on-prem environments


* Hands-on experience with CI/CD tools (e.g., GitHub Actions, Azure DevOps, Jenkins)


* Strong programming/scripting experience (e.g., C#, .NET, Python, Bash)


* Hands-on experience with SQL, web technologies, and distributed systems


* Experience with infrastructure automation (IaC) and version control systems (Git, branching, PR workflows)


* Experience supporting production systems, including incident response and troubleshooting

Preferred:


* Experience with containerization technologies (Docker, Kubernetes) and API-based architectures


* Experience with infrastructure automation tools (e.g., Terraform, Ansible, Chef, Puppet)


* Familiarity with cloud monitoring, security, and compliance standards (e.g., HIPAA, SOC 2)


* Experience with infrastructure automation tools (Terraform, Ansible, Chef, Puppet, etc.)


* Cloud certifications (Azure Solutions Architect Expert, DevOps Engineer Expert, or similar)


* Experience integrating cloud platforms with on-premises enterprise systems


* Familiarity with multiple oper...