Contractor Network Performance Coach

Ready to Drive Contractor Excellence?
Be the Coach Who Makes a Difference!

Join Us as Contractor Network Performance Coach - Hybrid Role | Jacksonville, FL

What's in it for you?
Lead & Educate: Coach contractors and deliver impactful training sessions.
Analyze & Improve: Review performance data to ensure quality outcomes.
Create Impact: Help maintain standards that restore communities every day.

At Crawford, every claim represents a person and a community we help rebuild.

As a Contractor Network Performance Coach, your customer service experience, property insurance or construction knowledge, and proficiency in Xactimate will drive contractor success and client satisfaction.

This is your chance to be part of the One Crawford family-where your work truly matters.

✨ Ready to lead with knowledge and make an impact? Apply today and help us restore lives!


* Bachelor's degree in business administration, management, construction or a related discipline; or an equivalent combination of experience.


* Minimum 1 year training, coaching and/or leadership experience


* Minimum 1 year Project Management experience preferred


* Residential Property Insurance training experience preferred


* Exhibits team leadership capabilities


* Familiar with residential and commercial construction, restoration means and methods


* Ability to interpret contract terms and conditions


* Basic construction estimating skills


* Ability to review completed work and determine conformance with contract requirements and standard business practices


* Ability to analyze and resolve problems while maintaining a spirit of cooperation and teamwork


* Highly proficient and advanced computer skills, Windows, Microsoft Word, Excel, and working knowledge of property estimate software programs


* Excellent written, verbal and oral communication skills


* Excellent attention to detail; organizational and interpersonal skills


* Demonstrated ability to manage multiple projects or contractors concurrently under minimal supervision


* Tact and diplomacy


* Highly objective decision making style based on facts, not intuition


* Confident and decisive in reaching conclusions and determinations


* Strong relationship/team building skills


* Strong time management abilities


* Previous experience in the construction industry.

Insurance property loss adjusting experience helpful.


* Will have frequent interaction with contractors and clients.

#LI-EC1


* Coaching and Development:
+ Coach contractors and conduct educational trainings per company policies and client requirements to address identified trends.
+ Provide real time coaching and feedback to contractors based on contractor performance.
+ Work with management to determine training needs and training topics.
+ Subject matter expert for Contractor Connection processes and program requirements
+ Cre...