Vice President, Product Manager Navigation and Wayfinding

Be a leader committed to understanding customer needs, using strong product development, design, and data analytics skills.

Join a team shaping the future of product innovation by delivering high-quality products that resonate with clients.

As a Product Manager lead for Navigation and Wayfinding, you will own strategy and the end-to-end product life cycle - from vision through launch and ongoing iteration.

Job responsibilities


* Develop product strategy and vision that delivers measurable value to customers.


* Lead discovery efforts and market research to uncover customer needs and integrate insights into the product roadmap.


* Own, maintain, and prioritize a product backlog that supports the strategic roadmap and value proposition.


* Build a framework for success metrics - including cost, features and functionality, risk posture, and reliability - and track performance over time.


* Establish navigation governance and decision-making mechanisms that scale across distributed teams.


* Define and steward navigation and wayfinding standards that measurably improve findability and accessibility across web and mobile.


* Anticipate and shape evolving navigation paradigms - such as assistive experiences and previews - by testing concepts and translating insights into roadmap decisions.

Required qualifications, capabilities, and skills


* 5 years of experience in product management or a relevant domain area.


* Advanced understanding of product development, design, and data analytics.


* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.


* Track record of driving measurable customer experience improvements, with emphasis on findability and wayfinding outcomes.


* Demonstrated experience owning information architecture strategy - including taxonomy, labeling, and hierarchy - for complex authenticated digital experiences.


* Ability to synthesize insights from analytics, research, and partner inputs into clear priorities and roadmaps.


* Executive-level communication skills, including presenting progress, tradeoffs, and recommendations to senior stakeholders.


* Technical fluency to partner effectively with engineering on platform constraints, dependencies, and quality considerations.

Preferred qualifications, capabilities, and skills


* Experience owning navigation, wayfinding, or information architecture for complex, multi-journey digital products across web and/or native mobile.


* Background in building or stewarding design systems and pattern libraries, with demonstrated adoption across multiple product teams.


* Strong proficiency in findability measurement - including navigation telemetry, search-as-navigation signals, and task success metrics - and using those insights to drive change.


* Familiarity with assistive or conversational experiences, and working k...