Sr Manager, RevOps - Intelligence & Enablement

Primary Responsibility:
The Senior Manager, Revenue Operations (Intelligence & Sales Enablement) is a strategic and operational leader responsible for advancing Americold's commercial effectiveness through data, analytics, systems, and sales enablement.

This role leads a multidisciplinary team spanning data science, analytics, sales operations, and Salesforce (SFDC) enablement, and is accountable for transforming data into actionable insights, scaling/enhancing sales processes, and optimizing commercial performance across the organization.
Operating at the intersection of data, technology, and go-to-market execution, this leader will enable smarter decision-making, improve sales productivity, and strengthen the infrastructure supporting revenue growth.
This is a high-impact people leadership role, responsible for managing a team and serving as a key partner to Business Development, Revenue Operations Execution team, and Executive Leadership.
This role is critical to building a best-in-class Revenue Operations capability at Americold-connecting data, systems, and sales execution to unlock growth, improve decision-making, and drive commercial excellence.

Essential Functions:
1.

Leadership & Team Management
• Lead, develop, and scale a high-performing Revenue Operations team consisting of managers, data scientists, and sales analytics professionals.
• Provide coaching, performance management, and career development to direct and indirect reports.
• Foster a culture of data-driven decision making, continuous improvement, and accountability.
• Establish clear priorities, operating cadences, and delivery expectations across the team.

2.

Revenue Intelligence & Analytics
• Own the development and evolution of sales and commercial reporting, dashboards, and KPIs.
• Translate complex data into actionable insights to inform leadership decision-making.
• Partner with the Revenue Operations Execution team and Business Development to enhance forecasting, pipeline visibility, and performance tracking.
• Oversee advanced analytics initiatives, including predictive modeling, segmentation, and performance optimization.
• Ensure data integrity, governance, and alignment across Salesforce, financial systems, and enterprise data sources.

3.

Sales Enablement & Process Optimization
• Lead the design and execution of sales processes, tools, and training programs to improve seller productivity.
• Standardize and continuously improve the end-to-end sales lifecycle (lead → opportunity → close → onboarding).
• Own and evolve Salesforce (SFDC) as the core system of engagement, ensuring usability, adoption, and data quality.
• Partner with Sales Leadership to identify gaps in execution and deploy targeted enablement solutions.

4.

Salesforce (SFDC) & Commercial Systems Ownership
• Oversee SFDC administration, enhancements, and roadmap planning.
• Drive prioritization and execution of system improvements, automation, and integrations....