Firm Initiatives & Operations Leader

What You'll Do

We are seeking a highly capable and analytically driven professional to join our team in a key operational support role.

Reporting to the COO, the Firm Initiatives & Operations Leader will play a critical role in advancing strategic initiatives, enhancing internal processes, and improving organizational efficiency across multiple business functions.

This individual will combine strong data acumen with operational awareness and relationship-building skills to support and collaborate with the CSS leadership team to advance initiatives, contribute to outcomes, and assist in day-to-day operations.

This role is ideal for a professional who thrives in fast-paced, collaborative environments and enjoys solving complex operational challenges with a data-informed approach.

Responsibilities


* Support the COO in operational, process and transformation strategies to enable firm growth.


* Work closely with Corporate Shared Services leadership, taking direction on key priorities and partnering with CSS teams to execute on projects and deliverables.


* Act as a thought partner to leadership by applying analytical thinking to operational challenges and contributing to decision-making with data-backed insights.


* Monitor business performance against budgets, forecasts, and KPIs, providing recommendations to improve results, analyzing operational and workforce data to identify trends, risks, and opportunities that support executive decision-making.

 


* Play a central role in monthly and quarterly business reviews, translating data into clear insights and action plans for leadership and key committees.


* Prepare and deliver analyses and presentations on business performance and strategic initiatives for executive leadership, the Board of Directors, and private equity partner.


* Partner with key leaders, under the direction of the COO, to drive execution of operational improvements, including billing, utilization, leverage, scalability, accountability, and internal processes, that enhance accuracy, accountability, and alignment with business standards.


* Analyze organizational design and structure considering future growth along with current opportunities for improvement.


* Track, monitor, and help drive execution of cross-functional initiatives, ensuring milestones, deliverables, and action items remain on schedule, and projects stay aligned with organizational objectives.


* Play a key role in the integration of newly acquired firms, partnering across functions to ensure seamless operational, cultural, and strategic alignment.


* Provide operational support for the firm's international offices, including teams in India and Europe, ensuring alignment with organizational objectives, operational consistency, and effective cross-border collaboration.


* Partner with leadership to oversee facilities strategy and execution, including lease management, office procurement, workplace standards, fu...