Nurse Manager (Infusion Center)

Nemours is seeking a Nurse Manager to join our Pediatric Infusion team in Orlando, Florida.

The Nurse Manager, Pediatric Infusion Center provides operational and clinical leadership for a multidisciplinary infusion program serving pediatric patients Hematology Disorders, Oncology Disorders, Immunodeficiency Disorders, Rheumatology Disorders, Endocrine Disorders, Gastrointestinal Disorders, Genetic Disorders, Neurological Disorders, Liver and Renal Disorders Nephrology Disorders, Cardiology Disorders and Orthopedic Disorders.

The role ensures safe, evidence‑based delivery of chemotherapy/biotherapy, hematology biologics, IVIG, hydration, transfusions, enzyme therapies, gene therapies and central line care while optimizing staffing, chair utilization, daily flow, and care coordination.

This role advances Florida Cancer Connect Collaborative aims by strengthening patient access and throughput, improving family experience and equity, and supporting data quality and research coordination required for incubator reporting.

The Nurse Manager operationalizes these aims through standard work, EHR‑enabled workflows, and partnerships with Pharmacy, Access/Revenue Cycle, and clinical leadership.

Job Duties:


* Operational Leadership & Throughput Management: Own the daily flow of the infusion center (huddles, assignments, constraint removal), optimize schedule templates, on time starts, same‑day addons, and average length of stay via standard work and visual management.


* Access Improvement: Partner with scheduling/intake to improve referral‑to‑first‑appointment timeliness, template governance, and overbook/add‑on rules; escalate barriers and drive countermeasures aligned to Collaborative access aims.


* Quality & Safety Oversight: Ensure compliance with pediatric chemo/biotherapy standards (APHON), transfusion administration, central line care bundles, and incident/near‑miss learning loops; collaborate with Pharmacy on USP 797/800 standards.


* People Leadership: Direct supervision of Infusion Center RNs, Patient Care Technicians, and Coordinators, including hiring, onboarding, coaching, performance evaluation, and corrective action as needed.


* Clinical Governance: Co‑lead policy/protocol updates with Medical Director/physician leadership; ensure pathway adherence and readiness for emerging therapies with seamless coordination to inpatient and procedure areas.


* Patient/Family Experience & Equity: Round regularly, implement service‑recovery and teach‑back, and promote language access and inclusive materials to improve experience domains (communication, coordination, environment).


* Data & Reporting: Partner with analysts to ensure accurate EHR capture and monthly leadership review of access, throughput, quality, and experience metrics; support trial‑access screening workflows and clean data handoffs for Collaborative reporting.


* Budget & Resource Stewardship: Manage operating budget, produc...