Intermediate Quality Assurance Technician

Intermediate Quality Assurance Technician

Position Purpose:

The Harrisburg (Camp Hill), PA facility is seeking an organized, self-directed, and adaptable team member to perform accurate testing and analysis of ingredients and finished products.

The ideal candidate will have strong interpersonal and communication skills and be comfortable using spreadsheets and data management systems.

A background in agriculture, along with experience in H.A.C.C.P., Animal Food Safety, and laboratory work, is considered an asset.

Reporting to the Quality Program Supervisor (QPS) and working closely with plant operators, this individual will safely conduct analytical and physical testing of raw materials and finished products, maintain test records, support quality program upkeep, and communicate quality-related information internally and, when needed, externally to customers.

This role also includes managing inventory, ordering lab and regulatory supplies, serving as a backup to the QPS when required, and receiving cross-training in office administrative and other miscellaneous duties as needed.

Job Duties


* Conduct routine quality control (QC) testing and maintain records in a safe, accurate, and organized manner.


* Operate, troubleshoot, and maintain analytical instruments.


* Verify the accuracy of finished product analysis.


* Maintain housekeeping and cleanliness in all work areas.


* Monitor and replenish routine supplies in the work area.


* Report errors, unusual conditions, or events to the Plant Management Team using sound judgment.


* Follow complex technical instructions accurately.


* Ensure accurate paper records and computer data entry with strong attention to detail.


* Use databases and Microsoft Office applications, including Word, Excel, and Outlook, effectively.


* Communicate results, issues, and priorities to production departments in a timely manner.


* Maintain punctuality and perform all required job functions.


* Carry out other assigned duties as needed.

Qualifications

Education and Experience: Associate degree in science or a related field preferred; equivalent work experience will also be considered.

Knowledge of GMP and GLP (Good Manufacturing and Good Laboratory Practices) is required.

Experience with analytical testing and laboratory instrumentation is preferred.

Physical Effort


* Requires standing for approximately 80% of the workday and occasional lifting of up to 50 pounds.


* Requires adequate hearing and vision capabilities.

Key Critical Competencies


* Comfort working with ambiguity


* Integrity and trust


* Functional and technical skills


* Accountability


* Attention to detail


* Commitment, dependability, and ownership


* Professionalism and composure under pressure


* Continuous improvement mindset


* Team focus


* Open communication and active listening


* Organization, planning, and priority management
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