Customs & Trade Operations Manager – US & Canada

Schneider Electric's Global Supply Chain Transportation and Customs team has an exciting opportunity for a driven and experienced professional to join as Customs & Trade Operations Manager - US & Canada, based one of our Hub locations.

In this role, you will lead a team of customs and trade operations professionals, partnering proactively with the business to deliver strategic customs guidance that supports key objectives and programs, while ensuring full compliance with all applicable regulations, policies, and procedures.

You will collaborate closely with Import Compliance, the Export Center of Excellence, Global Customs Operations, and external customs brokers, with a strong focus on continuous improvement.

This position reports to the NAM Global Supply Chain Customs Director and works cross-functionally with transportation and customs operations leadership.

What will you do?
• Lead the strategic planning and execution of customs initiatives across the U.S.

and Canada
• Drive root cause analysis for clearance issues and implement corrective actions with brokers and partners
• Act as the primary point of contact for freight forwarders, CBP, PGAs, and internal stakeholders
• Own the relationship with trade services providers supporting drawback, PSCs, audits, and classification
• Oversee duty mitigation strategies, compliance programs, and trade governance frameworks
• Define business requirements for customs-related IT systems and automation initiatives
• Ensure regulatory changes are effectively translated into operational processes and systems
• Present performance metrics, initiatives, and updates to senior leadership
• Lead, coach, and develop a team of import/export specialists while supporting daily operations
• Oversee FTZ operations, ACE reporting, and related portal management
• Coordinate responses to CBP inquiries (CF28/CF29), audits, and information requests in partnership with the Customs Compliance team
• Oversee denied party screening processes and support sustainability-related trade initiatives
• Drive continuous improvement, standardization, and adoption of best practices across the function

For this U.S.

based position, the expected compensation range is $142,400 - $213,600 per year, which includes base pay and short-term incentive.
The compensation range for this full-time position applies to candidates located within the United States.

Our salary ranges are determined by reviewing roles of similar responsibility and level.

Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, w...