Technical Training Instructor - Industrial & Process Automation

Mission:

As part of the ISA Services Delivery team, the Technical Training Instructor is key to delivering impactful Schneider Electric product training to a wide range of audiences, including employees, customers, and partners.

Serving as a Subject Matter Expert for EcoStruxure products, this role actively drives the development of new training content and supports project execution and service delivery.

Key responsibilities:

Preparation & Continuous Learning


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+ Utilize and continuously improve learning delivery tools and methods
+ Prepare and maintain ISA virtual machines and training environments
+ Stay up to date with industry best practices (e.g., facilitated learning, communities of practice, digital learning formats)
+ Maintain deep expertise in Schneider Electric EcoStruxure solutions

Training Delivery


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+ Deliver technical training via virtual and in-person formats
+ Support learners before, during, and after instructor-led and self-paced sessions
+ Adapt training delivery to global audiences and time zones
+ Pilot and evaluate training materials to ensure quality and effectiveness

Training Development


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+ Identify audience needs to ensure project readiness and customer satisfaction
+ Review and validate course content for technical accuracy
+ Develop training materials, including demos, lab exercises, and assessments

Commercial & Stakeholder Support


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+ Represent the ISA team in the UK & Ireland as a key point of contact
+ Address technical and commercial inquiries from internal teams and customers
+ Support pricing, costing, and quotation processes
+ Collaborate cross-functionally (e.g., sales, project management, finance)
+ Participate in commercial events and represent the ISA organization

Skills and attributes:



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+ Proven experience in configuring, building, or maintaining process automation systems
+ Background in service delivery within a customer-facing environment; consulting or solutioning experience is advantageous
+ Ability to explain complex technical topics in an engaging and interactive manner
+ Strong verbal communication skills with a clear, structured, and professional style
+ Proficiency in using diverse communication tools (e.g., email, messaging platforms, virtual meeting solutions)
+ Collaborative mindset with strong active listening skills
+ Self-motivated, well-organized, and able to manage multiple priorities effectively
+ Flexibility to work across different time zones to support global training delivery
+ Willingness to travel as required
+ Additional European language skills are an advantage

Education



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+ Bachelor's degree in engineering

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