Front Desk Receptionist

Description

Patient Care Coordinator - American Pediatric Dental Group
Location: Pembroke Pines, FL

Join our team at American Pediatric Dental Group in Pembroke Pines, FL, where we pride ourselves on delivering excellent customer service in a caring, patient-focused environment.

We are currently seeking a Patient Care Coordinator to manage all front office responsibilities.

In this role, you will serve as the first point of contact for patients, parents, and guardians, ensuring a positive, welcoming, and efficient experience from start to finish.

We are looking for an enthusiastic, patient-focused professional with a caring personality.

The ideal candidate will have call center experience and be bilingual in Spanish and English.

Hours:
8:30 AM - 5:00 PM, Monday through Friday

Education & Experience:

High school diploma or equivalent required
Experience in a dental, medical, or professional office setting with direct customer service preferred

Key Skills:

Strong interpersonal and relationship-building skills
Excellent organizational skills and attention to detail
Ability to multitask and work efficiently in a fast-paced environment
Customer service-driven with a professional and friendly demeanor
Strong written and verbal communication skills
Proficient with computers and able to learn new systems quickly
Flexibility to travel between locations as needed

What We Offer:

Paid Time Off and Paid Holidays
Medical, Dental, and Vision benefits
Health Savings Account and Flexible Spending Account options
401(k) Retirement Plan
Short- and Long-Term Disability Insurance
Life Insurance
Opportunities for community involvement

If you're passionate about creating a great patient experience and enjoy working in a team-oriented environment, we'd love to meet you.

Apply today to join our caring and dynamic team!