Jira and Jama Product Delivery Specialist

Essential Duties and Responsibilities:
- Apply systems analysis and testing techniques and procedures to ensure software or system functional specifications are correctly identified.
- Create test-related work products (test cases/scripts, test datasets, test validation and verification results etc.) per testing standards and procedures.
- Prepare any required reporting documentation for the respective testing activities.
- Ensure adherence to performance standards and best practices during testing

Key Responsibilities:

• Partner with teams to optimize how Jira is used for planning, tracking, and delivery

• Guide teams on effective use of boards, backlogs, issue types, dashboards, and reports

• Support hybrid delivery models through practical Jira usage patterns

• Help teams define meaningful metrics and dashboards for visibility and continuous improvement

• Act as a Jira subject-matter expert, answering usage questions and advising on best practices

• Identify common challenges or inefficiencies and recommend improvements to workflows and usage

Jama Enablement & Usage

• Support teams in using Jama to manage requirements, traceability, reviews, and baselines

• Partner with product, engineering, and quality teams to ensure requirements are clear, traceable, and actionable

• Coach users on effective review cycles, collaboration, change management, and impact analysis

• Help ensure Jama usage supports audit readiness and documentation needs where applicable

• Promote consistent, repeatable approaches to requirements management across programs

Cross-Tool & Collaboration Responsibilities

• Help teams understand how Jira and Jama work together to support end to end delivery

• Translate delivery, product, and compliance needs into practical tool usage patterns

• Contribute to standards, playbooks, templates, and example workflows

• Provide onboarding, training sessions, office hours, and user guides

• Capture user feedback and help prioritize improvements or enhancements

Minimum Requirements

- Bachelor's Degree in related field.

- 5-7 years of relevant professional experience required.

- Equivalent combination of education and experience considered in lieu of degree.

Program Specific Requirements

• 5+ years of hands-on experience using Jira in a product, delivery environment

• 3+ years of hands-on experience using Jama or similar requirements management tools

• Strong understanding of product development and SDLC processes

• Experience working closely with product managers, engineers, QA, and delivery leads

• Ability to translate process needs into practical, usable workflows

• Comfortable supporting both technical and non-technical users

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EEO Statement

Maximus is an equal opportunity employer.

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