Senior Director - US Customer Experience - Marketing Operations

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.

At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.

We believe that diversity is the driving force behind innovation, creativity, and overall business success.

Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

We are seeking an organized, forward-thinking Marketing Operations leader to play a crucial role in leading a team dedicated to driving efficiency through standardized and consistent organizational processes.

This responsibilities of this leader include the following:


* Marketing Ops:               
+ Define the Marketing Operations vision and strategy that enables intelligent decisions through precise analysis
+ Own the marketing operations roadmap, ensuring marketing tools and technology are evaluated, selected, implemented and customized to meet the needs of the marketing department, driving both increased efficiency and effectiveness
+ Identify areas for process improvement within marketing operations, streamline workflows, and implement best practices to increase efficiency and productivity.
+  US marketing owner for guidelines, and standard operating procedures (SOPs) to ensure consistency, compliance, scalability, and knowledge sharing within the team.
+ Collaborate with cross-functional teams to identify and implement enhancements to marketing systems and tools, maximizing their capabilities.


* Vendor management:
+ Develop dashboards for key marketing vendors
+ Provide actionable insights to key stakeholders on relationship enhancements.
+ Lead quarterly business reviews for key marketing vendor partners


* Financial management:
+ Develop and ensure adherence to annual budget
+ Partner across categories and finance to ensure marketing budgets are tracked and reported correctly.
+ Serves as marketing SME in financial planning and application to marketing timelines


* Leads Digital Marketing Content factory team:
+ drive adoption of internal agency process across business unit
+ generating savings and efficiencies
+ Stay current in in-house agency trends and pilot/scale new capabilities to realize additional efficiency and excellence.



* Marketing Excellence:
+ Partners with Marketing leaders to ensure strong execution...