Director, Software Engineering

Lead engineering excellence across products that protect revenue today while creating a stronger, more resilient foundation for critical business operations and future modernization. 

The Director is responsible for leading multiple software development departments delivering business-critical B2B integration solutions. The role combines people leadership, technical governance, and strategic alignment across a distributed, global organization. 

The Director ensures teams operate efficiently, follow defined processes and standards, and deliver secure, scalable, and high-quality solutions aligned with the company’s business objectives. 

We are looking for a leader that has led transformational efforts, created and delivered technical roadmaps, and creates engineering excellence.  This leader plays a key role in protecting and generating revenue by ensuring our products meet the needs of our large and diverse customer base.  

 

Key Responsibilities:  

Engineering Strategy  


* Partner with Product, QA, and Architecture teams to define the roadmap, prioritizing high-value initiatives and platform enhancements.


*  Drive the adoption of automation, CI/CD pipelines, and other tools to increase development velocity and reliability. 


* Define and continuously improve software development processes, methodologies, and SDLC best practices. 


* Establish and enforce release criteria, automated testing goals, and quality benchmarks across teams.


*  Ensure that development processes comply with regulatory and audit requirements, including ISAE3402. 

 

Team Leadership  


* Manage leaders and broader team across multiple locations (primarily Europe, Vietnam, China, and US). 


* Lead four departments consisting of architects, developers, QA engineers, database specialists, and monitoring teams. 


* Define individual goals, follow up on performance, and conduct regular evaluations. 


* Drive employee engagement, motivation, and retention across geographically distributed teams. 


* Promote continuous learning by initiating cross training and identifying ways for the team to grow their skills and experiences. 

 

Organizational Alignment & Collaboration 


* Ensure strong alignment between development teams and key stakeholders, including; Product, Services + Support, Tech Ops and Sales 


* Act as a key interface between business and engineering to ensure delivery meets business expectations. 


* Contribute to cross-functional initiatives and organizational improvements. 

 

Technical Leadership & Architecture Oversight 


*  Responsible for architecture, design, and security across a portfolio of multiple software products (approx.

10+ systems within B2B supply chain integration). 


*  Promote innovation in architecture, automation, and development practices to improve scalability, reliability, and user experience. 

 

Deli...