Smart Grid Engineer - Solution Architect

Join us as a Software Services Engineer and become the technical expert our customers rely on.

You'll own the full support journey-diagnosing complex software issues, partnering with development teams, and delivering solutions that keep systems running smoothly.

What will you do?


* Diagnose and resolve complex software issues across product lines as a subject matter expert


* Perform first-level triage and troubleshooting to maintain optimal system performance


* Partner with development teams to identify bugs, coordinate fixes, and verify quality


* Develop technical documentation and deliver solutions that enhance customer satisfaction

What are the key skills we are looking for?


* Active Listening - intermediate level; understanding customer concerns to deliver precise technical solutions


* Cloud Services - intermediate level; troubleshooting and supporting cloud-based deployments


* Customer Orientation - intermediate level; building trust through responsive and proactive support


* Customer Support - intermediate level; managing end-to-end communication from issue inception to resolution


* Network Protocols - intermediate level; diagnosing connectivity and integration challenges


* Software Testing - intermediate level; validating fixes and ensuring quality before deployment


* Software Troubleshooting - intermediate level; resolving technical issues efficiently and accurately

What qualifications will make you successful?


* Strong problem-solving mindset with the ability to tackle difficult technical challenges independently


* Excellent communication skills to translate technical concepts for diverse audiences


* Collaborative approach to working with cross-functional teams and fostering client relationships


* Adaptability and resilience in fast-paced environments with shifting priorities

What's in it for me?


* Meaningful work where your technical expertise directly impacts customer success


* Growth opportunities in a specialized technical field with continuous learning


* Supportive team environment that encourages innovation and collaboration


* Exposure to advanced technologies and challenging problem-solving scenarios

Bring your technical talent to a team that values expertise and customer impact-apply today!

At Schneider, we believe that every employee is a talent who deserves equal opportunities.

This means you matter.

Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: "We see you.

We value you".

It's more than just pay and benefits- it's a meaningful investment in you.

It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:

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