Sales Support Representative

At CooperVision, a division of CooperCompanies, we're driven by a unifying purpose to help people to experience life's beautiful moments.

We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing.

As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day.

Through our diverse lens portfolio, we tackle the toughest vision challenges - including astigmatism, presbyopia, and childhood myopia.

We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers.

Learn more at www.coopervision.com .

Job Summary:

Provide administrative support for the Sales Team, including placement of product, fit set, literature and promotional orders, assisting with inquiries, updates on latest product offerings or promotions, pending order status, pricing questions, updating of account information and any internal follow up to exceed expectations.

Responsible for providing optimal quality customer experience in communications with internal and external customers.

Additionally, Sales Support Specialist may have responsibilities to provide service-based support to accounts that reside in the House Territory.

Supports concepts, goals and objectives of the Department.

This role is not eligible for employer-sponsored work authorization now or in the future.

Applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for future sponsorship (i.e., H1B, STEM OPT extensions, TN, etc.)

Responsible for internal and external customer satisfaction and timely handling of customer orders and inquiries.

A professional and positive resource for peers, leadership and other CV departments.

Supports Sales Team goals and objectives.

Displays a positive and professional attitude and behaviors in all interactions and responsibilities.