Receptionist

ARA is seeking a friendly, professional individual to join our administrative support team in Raleigh, NC.

This role serves as a first point of contact for visitors and callers and plays a key part in ensuring the smooth daily operations in our office of 350+ employees.

The ideal candidate will demonstrate strong communication skills, a welcoming demeanor, and a genuine desire to support others.

The successful candidate will be attentive, organized, responsive, and comfortable working in a fast‑paced environment.

They should be confident using computers and office software and excel at both verbal and written communication.

Receptionist Primary Responsibilities:


* Provide front desk coverage Monday through Friday, 8:00 am to 5:00 pm


* Welcome and assist visitors, customers, and vendors, ensuring a professional and positive experience while directing guests to the appropriate office, meeting location, or employee


* Administer visitor and vendor check-in procedures, maintain visitor records, and ensure adherence to company security and access control requirements


* Coordinate meeting and event logistics, including conference room setup, catering arrangements, beverage service, and special event support


* Support employee recognition and engagement activities, including monthly off-site pickup and coordination of birthday celebration cakes and related events


* Maintain inventory levels and coordinate the procurement and distribution of office, kitchen, and breakroom supplies


* Provide backup reception coverage, including greeting visitors, answering and directing incoming calls, managing visitor sign-in procedures, and supporting facility security protocols during absences or peak periods


* Support new hire onboarding activities, including workspace preparation, office supply distribution, phone extension updates, and employee welcome support


* Monitor and maintain common areas, including conference rooms, kitchens, breakrooms, and collaboration spaces, ensuring a professional and welcoming environment


* Perform routine maintenance and cleaning of shared office equipment, including daily cleaning bean-to-cup coffee machines and other employee amenities


* Communicate professionally and effectively with employees, visitors, vendors, and management


* Identify and proactively address office operational needs to ensure efficient day-to-day office operations

Receptionist Secondary Responsibilities:


* Perform shared administrative and clerical support tasks as assigned


* Assist with document preparation, data entry, filing, records management, and other clerical duties


* Support employee engagement activities, training events, and special projects


* Crosstrain with administrative team members to ensure continuity of operations and departmental coverage


* Perform other duties as assigned in support of organizational objectives


* Support other administrative tea...