Patching Analyst

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS116, P2, Band 5

Job-Specific Essential Duties and Responsibilities:

- Document, track, and report patching activities through established change and release management processes.

- Produce recurring patch compliance reports, audit artifacts, dashboards, and metrics supporting monthly reporting and auditability requirements.

- Maintain patch status dashboards, exception tracking logs, and remediation timelines across all supported environments (on-prem, cloud, hybrid).

- Track remediation deadlines and exceptions, ensuring alignment with vulnerability management timelines and documented approvals.

- Document rollback and contingency procedures to support recovery in the event of patch or upgrade failure.

- Communicate planned patching activities, impacts, and downtime to stakeholders in advance, supporting operational awareness and coordination.

- Ensure reporting and documentation support compliance, audit readiness, and traceability across monthly operational cycles.

Job-Specific Minimum Requirements:

- Ability to obtain and maintain a Public Trust is required.

An active Public Trust and/or DHS suitability is preferred.

Must be a U.S.

Citizen without dual citizenship

- Bachelor's degree in Information Technology, Cybersecurity, Information Systems, or a related field (or equivalent experience).

- 3+ years supporting IT operations, patch management, vulnerability management, or compliance reporting in an enterprise environment.

- Experience documenting and tracking patching activities through change/release processes.

- Strong understanding of patch compliance reporting, audit artifacts, and remediation tracking.

- Experience producing dashboards, metrics, and compliance reports for operational and audit use.

- Familiarity with IT environments spanning on-premises, cloud, and hybrid platforms.

- Ability to maintain detailed documentation supporting compliance and auditability.

- Experience working within federal IT environments (policies, controls, reporting).

Preferred Skills and Qualifications:

- Experience with enterprise ITSM tools (e.g., ServiceNow) for change, release, and reporting.

- Familiarity with vulnerability management concepts (CVEs, remediation timelines, exceptions).

- Strong written communication skills for compliance documentation and audit support.

- Experience supporting endpoint or user services teams in large-scale environments.

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Minimum Requirements

TCS116, P2, Band 5

EEO Statement

Maximus is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

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