Operations Coordinator - Vehicle Acquisition & Delivery

Motorlease

Job Title: Operations Coordinator - Vehicle Acquisition & Delivery

Reports to: Assistant Vice President - Operations

Department/Team: Fleet Operations

Job Purpose

Motorlease is a nationwide fleet management company with a proud legacy spanning 80 years.

We provide customized fleet leasing solutions to small and mid-sized fleet operators across the U.

S.

Our success is built on a steadfast commitment to our clients - delivering exceptional service, developing long-term partnerships, and always keeping our brand promise front and center: With us, it's personal.

As a member of the Fleet Operations team, you will be working to provide our customers & our partners with superior service through the nationwide acquisition and delivery of Motorlease vehicles.

 Job Responsibilities : 


* Vehicle Acquisition
+ Manage the process of vehicle purchases from dealer inventory nationwide, including price negotiations, coordinating payment, insurance, vehicle registration and delivery
+ Maintain strong collaborative relationships with management and across all departments to provide acquisition consultation related to current market environment of available vehicles and best alternatives
+ Present located vehicle build information and pricing breakdowns to Account Mangers for approval
+ Prepare purchase orders and execute vehicle purchases with dealerships
+ Provide Accounting any required information to process payments to dealerships for vehicles
+ Maintain communication with dealerships and update clients with details of vehicle deliveries
+ Ensure client satisfaction by providing timely follow-up, verifying that the client has received their vehicle and processing delivery transactions
+ Ensure request turnaround time (process cycle time) is accomplished within established guidelines
+ Deliver a consistent high-level of customer service to internal and external customers while developing and maintaining strong relationships with vendor partners
+ Maintain an internal database of dealership and vendor accounts and contacts



* Vehicle Delivery
+ Work with dealership personnel to coordinate the pickup or delivery of vehicles to customers and their employees
+ Receive, document and communicate order status updates from dealerships and manufacturers to stakeholders
+ Maintain vehicle delivery and return paperwork, as well as monthly reporting
+ Work with internal staff to ensure the previous leased vehicle is scheduled for pick-up and disposal
+ Coordinate and schedule delivery personnel
+ Coordinate with dealers to facilitate temporary tags, titles and registrations as needed


* Team
+   Work collaboratively with all cross-functional groups, including Management, Customer Experience, Business Development & Accounting
+   Provide overflow support for...