VIE - Operations & Marketing Coordinator - Hermès Perfume and Beauty - Miami (M/W)

This position is a V.I.E, the conditions to apply are the following one :
- Be aged between 18 and 28
- Be French or citizen of the European Economic Area (EEA)

Position Overview & Objective:

Within the Americas teams, the VIE supports both Marketing & Operations departments.

He/She closely collaborates with the Demand Planner across the full novelties cycle, from forecast preparation to launch follow-up.

The Operations & Marketing Coordinator plays a key role in ensuring seamless execution of Marketing initiatives, supporting physical channels through store openings, visual merchandising, visual rotations, brand visibility and assortment.

This position serves as a business coordinator, driving cross-functional projects, between Operations and Marketing teams at a regional and global level (Demand Planners & the Market Supply Coordinator and Marketing teams in Paris).
Regional scope for Americas: Local Market and Travel Retail USA + Latin America + Caribbean.

Job Description

OPERATIONS
Novelties Forecast Support (4 annual cycles)

The VIE supports the end-to-end forecasting process for new product launches across four annual cycles (2 Fragrances and 2 Beauty).


* Build client forecasting files integrating analytical features based on historical benchmarking


* Consolidate, review, and analyze clients outputs


* Partner with Area Managers to understand underlying assumptions and strengthen forecast reliability


* Support the preparation of regional forecast presentation to top management and participate in alignment and challenge sessions with HQ and global teams


* Integrate validated forecasts into tracking tools and manage ongoing updates (launch delays, cancellations, volume revisions)

Novelties Follow-up

The VIE owns the day-to-day coordination and monitoring of new product launches across the region and acts as a key interface between regional teams (Sales, Sales Administration, Marketing) and HQ.


* Act as the primary point of contact between regional teams and HQ for all novelties forecasting and adjustment topics


* Coordinate with HQ Demand Planners to ensure continuous alignment of forecasts


* Manage all forecast updates through request submission to HQ, including:
+ Additional demand requests
+ Client releases
+ Reallocation of quantities across clients or markets


* Liaise with HQ Market Coordinators to anticipate product risks, alerts, and supply constraints


* Monitor post-launch performance versus forecast and proactively engage stakeholders in case of deviations


* Lead continuous improvement initiatives, including:
+ Migration of tracking tools into Power BI
+ Optimization of Beauty PLV tracking processes

Transversal Missions

The VIE also contributes to broader operational planning and reporting processes.


* Own the punctual forecasts end-to-end, and support the POSM catalog forecast:
+ Structure the calen...