Mobile Devices Engineer

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS220, T4, Band 7

The Mobile Devices Engineer supports enterprise mobility services, providing secure engineering, operations, and sustainment of mobile device platforms supporting approximately 22,000 endpoints.

This role directly supports Zero Trust, PKI, FISMA, and audit readiness requirements while enabling current operations and future mobility modernization.

Job-Specific Essential Duties and Responsibilities:

- Provide engineering, operations, and sustainment support for Mobile Device Management (MDM) and Mobile Threat Detection (MTD) platforms supporting enterprise mobility services.
- Manage mobile device profiles, compliance policies, OS compatibility, certificate-based authentication, and secure gateway integrations across multiple device types and operating systems.
- Support legacy and modern mobility capabilities (including secure containerization and legacy platform support) to ensure continuity of operations during technology transitions.
- Perform advanced troubleshooting, break-fix support, incident response, and root cause analysis for mobility-related outages, security events, and performance issues.
- Implement, document, and track security controls, POA&Ms, and compliance artifacts to support continuous FISMA, audit, and RFI response activities.
- Collaborate with cybersecurity, network, identity, and operations teams to design and implement future-state enterprise mobility and Zero Trust capabilities.
- Maintain accurate technical documentation, standard operating procedures, and architecture artifacts.

Job-Specific Minimum Requirements

- Enterprise Mobile Device Management (MDM) engineering and administration at scale.
- Mobile Threat Detection (MTD) platform integration and operations.

- PKI, certificate lifecycle management, and device-based

authentication.
- Familiarity with security frameworks including FISMA, NIST SP 800-53, and Zero Trust principles.
- Incident management, change management, and configuration control in an ITIL-aligned environment.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field (or equivalent experience).
- 8+ years of systems engineering experience, including enterprise mobility, endpoint management, or secure device platforms.

Preferred Skills and Qualifications:

- Experience supporting large federal mobility environments (10,000+ devices).
- Familiarity with ServiceNow for incident, change, and asset management.
- Experience supporting audits, OIG reviews, and compliance-driven RFIs.
- Knowledge of Zero Trust architecture implementation for mobile platforms.
- Strong documentation, stakeholder communication, and cross-team coordination skills.

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Minimum Requirements

TCS220, T4, Band 7

EEO Statement

Maximus is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, reli...