Release Manager

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7

Job-Specific Essential Duties and Responsibilities:

- Serve as the enterprise Release Manager, responsible for coordinating, planning, and executing releases across multiple teams, value streams, and technical domains.

- Lead release planning, sequencing, and dependency management across service areas, ensuring integration with configuration, change, and release management processes.

- Coordinate closely with the Configuration Change Manager to ensure all releases are governed and executed in accordance with agency-directed processes, system engineering lifecycle, and IT lifecycle standards.

- Facilitate Program Increment (PI) planning activities, working with Product Owners and cross-functional teams to manage 3-6 month delivery plans.

- Align release schedules with stakeholders, ensuring clear communication of release readiness, planned outages, and deployment windows.

- Coordinate cross-team dependencies and resolve conflicts to minimize operational impacts and maintain service stability and SLA performance.

- Synchronize release activities with incident management, operational support, and disaster recovery stakeholders to ensure continuity of operations and recovery readiness.

- Track release progress, risks, and performance metrics using dashboards, reporting tools, and Agile/SAFe methodologies (e.g., burn-up/down charts).

- Support integration of Agile and SAFe practices across teams, promoting transparency, efficiency, and continuous improvement in release execution.

- Ensure release documentation, artifacts, and reporting are accurate, complete, and audit-ready in alignment with ITSM and governance requirements.

Job-Specific Minimum Requirements:

- Ability to obtain and maintain a Public Trust is required.

An active Public Trust and/or DHS suitability is preferred.

Must be a U.S.

Citizen without dual citizenship.

- Demonstrated experience serving as a Release Manager or Release Train Engineer (RTE) in enterprise IT environments.

- Proven experience coordinating large-scale, multi-team release planning and execution across complex technical environments.

- Strong knowledge of ITIL-based change and release management processes.

- Experience applying Agile and SAFe frameworks, including PI planning and cross-team coordination.

- Demonstrated ability to manage release dependencies, risks, and scheduling conflicts across multiple stakeholders.

- Experience supporting enterprise ITSM tools (e.g., ServiceNow) for release tracking and reporting.

- Ability to produce and maintain release documentation, metrics, and audit artifacts.

- Experience coordinating releases in environments requiring high availability and strict SLA adherence.

- Bachelor's degree in Information Technology, Engineering, Business, or a related field (or equivalent experience).

- 8+ years of experience in IT service management, release management, or Agile...