Cocktail Waitress

About Us

An intimate, all-suite retreat set directly on San Antonio's beloved Riverwalk, Hotel Contessa delights arriving guests with stylish suites that take their design cues from San Antonio's rich history and vibrant culture.

As an employer of choice, we offer great career potential, free trainings, free lunch, free bus pass or free parking, uniforms and a fun environment with a work/life balance for all of our associates.

Are you ready to join our Sassy Team? Let's have a chat to discuss how we can elevate your career.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Serve guests in a hospitable manner to ensure positive guest experience.

Essential Duties and Responsibilities


* Hospitably greet, prepare and serve drinks to guests according to HEI Hotels and Resorts beverage service standards.


* Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.


* Prepare station for readiness prior to opening and closing of each shift.


* Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts.


* Perform all side work duties according to side work schedules.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* Hotel experience preferred.


* Ability to establish and maintain effective working relationships with associates, customers, and patrons.


* Ability to use point of service computer.


* Full knowledge of state liquor laws.


* Ability to transport large trays weighing up to 30lbs.

through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.


* Effective verbal and written communication skills.

Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.


* Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Tipped/Service Charge Eligible? Yes

Discretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision ...