Senior Project Manager – MEA Zone Service Organization

Your Mission

Lead and deliver modernization (retrofit, upgrade, replacement) projects while managing recurring preventive and corrective maintenance contracts.

Ensure full lifecycle service performance-including execution excellence, customer satisfaction, financial management, and long-term service growth.

Your Role - Magic happens when you bring great people together!

Modernization Projects


* Manage end-to-end modernization/retrofit projects for electrical distribution, automation, and industrial equipment.


* Control scope, schedule, cost, risks, and quality using company project processes.


* Coordinate engineering, procurement, logistics, site installation, commissioning, and handover.


* Ensure compliance with customer specifications, HSE standards, and regulations.


* Lead subcontractors and field service teams; apply change & claim management.


* Deliver project plans, engineering documentation, mobilization plans, HSE files, and final commissioning reports.

Recurring Maintenance Programs


* Lead annual maintenance planning, scheduling, resource allocation, and work order management.


* Deliver preventive and corrective maintenance including emergency interventions.


* Monitor SLAs, KPIs (uptime, MTTR, MTBF), and ensure service-level compliance.


* Maintain asset history, CMMS updates, and digital service documentation.


* Conduct regular service reviews and prepare monthly/quarterly performance reports.


* Ensure spare parts availability and continuous improvement to reduce downtime.


* Drive contract renewals and upselling opportunities (modernization, spares, lifecycle services).

Combined Lifecycle Responsibilities


* Act as long-term partner to customer across modernization and maintenance scopes.


* Manage communication, escalation, and customer relationships at all levels.


* Ensure profitability of both project and maintenance portfolios.


* Support sales and cross-functional teams to identify service and modernization opportunities

About You

Skills & Competencies

Technical


* Expertise in electrical distribution, automation, and industrial equipment lifecycle.


* Experience in modernization, retrofit, upgrade, and maintenance operations.


* Strong understanding of CMMS tools and field service workflows.

Project & Service Management


* Strong project management capabilities (PMP/Prince2 a plus).


* Financial acumen: budgeting, forecasting, margin management.


* Risk, contract, and subcontractor management proficiency.

Soft Skills


* Excellent communication, negotiation, and customer-facing leadership.


* Ability to manage C-level interactions.


* High resilience, problem-solving ability, and operational discipline.

Requirements


* Engineering degree preferred (Electrical, Industrial, Automation).


* 5-10 years experience in project management and/or service operations.


* Proven track record in moderniz...