Guest Service Associate - F&B Service

Role Purpose

Great restaurant memories come from many places.

The sights, sounds, scents and, importantly, service.

As a Restaurant Server, you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard.

By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.

Key Accountabilities


* Make each meal a feast for the eyes and treat for the taste buds.

With your own signature flare, you’ll turn our high standards into memorable meals for every guest.


* Own your kitchen – keep on top of supplies and equipment, and minimise waste.


* Tell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidents.


* Help create a safe space by following our safety procedures and wearing necessary protective equipment.


* Be cleaner than clean – meet or exceed local cleanliness and hygiene laws.


* Help with washing up and other kitchen duties when needed.


* Give guests a better experience by helping with any queries or advice.


* Wear your uniform with pride.


* Take on other ad-hoc duties when the whole team needs to pull together. 

Key Skills & Experiences


* Strong – sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg).

This can involve bending and kneeling.


* Literate – you’ll need a good grasp of reading, writing and basic maths.


* Flexible – night, weekend and holiday shifts are all part of the job.


* Compliant – as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language.


* Articulate – a great communicator, you’ll be warm, welcoming and easy to talk to.