Task Force Catering & Convention Services Manager

About Us

HEI manages an unparalleled portfolio of leading full-service branded hotels and luxury and lifestyle independent hotels across the U.S.

We are the acknowledged experts on upper-upscale, luxury, and premium select-serve hotels in urban, super-suburban, and destination locations.

At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People.

Where people work is a choice.

Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel.

At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded.

Responsible for soliciting new group sales accounts and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.

The role will require ad hoc travel to properties with the sales manager spending multiple days on property (70%), as well as days where the sales manager will work remotely from a home office (30%).

Job Responsibilities:


* Solicit new and existing accounts to meet and exceed revenue goals through prospecting, outside sales calls, site inspections and written communication.


* Achieve or exceed Sales Goals related to sales transactions and Lead closure rates.


* Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.


* Handle account details so that all pertinent aspects of solicitation and closing are complete and documented.

Coordinate various departments' participation in servicing accounts.


* Respond to inbound Lead Flow quickly and efficiently to close new business within set time parameters


* Detail Banquet and Catering events accurately in proposal, contract and sales systems whilst ensuring all stakeholders are aware of details and changes.


* Experience selling to a variety of market segments including Catering and Group (BT experience is also a plus).


* Provide overall direction, coordination, and ongoing evaluation of operations.

Detailed execution of all banquet event orders generated by the associate for groups and catering events, as needed.


* Monitor group room blocks and p...