Assistant Housekeeping Manager

About Us

An iconic hotel in Greenwich, the Hyatt Regency Greenwich has been fully re-imagined, creating a new and unique experience in Fairfield County.

With a strong emphasis on art, design, storytelling, and innovation, our hotel embodies the rich cultural and natural tapestries of Greenwich, expressing the comforts of home with the history of Greenwich as its creative lens.

At the Hyatt Regency Greenwich, we believe that the charm and history of Connecticut is a source of inspiration to all.

That's why we've created a hotel experience that puts collaboration at the heart of everything we do.

Join our team and be inspired when you enjoy all the benefits of a home away from home.

Our local associates benefits including a hot meal in our associate cafeteria, free parking, access to our fitness center and pool, as well as discounts at Hop Scotch Salon.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Ensure that the cleanliness standards of the guestrooms, meeting areas, public areas, and back-of-the-house are met through the optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.

Essential Duties and Responsibilities


* Plan, organize, and monitor staff workload to ensure compliance with cleanliness and maintenance standards, which requires continuous visual and written inspections of guestrooms and public space areas.


* Develop housekeeping and laundry budget.


* Develop and implement controls for expense management.


* Conduct periodic inventory of guest supplies, small equipment and linen as required.


* Utilize labor management tools to schedule and control labor costs.


* Schedule labor to flex with forecasted hotel occupancy, F and B activity, and group events.


* Interview, hire, train, develop, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate of staff members.


* Communicate both verbally and in writing to provide clear direction to staff.


* Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.


* Evaluate condition of furniture, fixtures, décor, etc.

• Make recommendations and assist in the coordination of preventative maintenance program and rehab projects.


* Ensure compliance of housekeeping and laundry standard operating procedures and policies.


* Operate department pursu...