Product Delivery Manager, Data Products - Interactions Core

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences.

Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in the Data Products, Interactions Core team, you work to enhance and optimize the way products are delivered to customers.

As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

You will lead the Sourcing & Data Streaming function focused on building connections to existing data streams and onboarding new data streams to Kafka and CCB Data Lake.

You will partner closely with vendors, data owners, Product, Technology, and Subject Matter Experts across Chase to drive prioritization and execution in complex books of work to improve data availability & accessibility to accelerate AI/ML, modeling, personalization, reporting, and analytics use cases across the firm.

Are you a seasoned data leader passionate about building the real-time data foundations that power AI/ML, customer experience personalization, and enterprise analytics at scale? Join JPMorgan Chase in our Data Products, Interactions Core team, where you will drive high-impact data sourcing and streaming initiatives that unlock value across channels, products, and customer journeys.

This is a leadership opportunity with room for growth to shape strategy, accelerate modernization of legacy data ecosystems, and deliver durable capabilities for the firm.

Job Responsibilities


* Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.


* Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements.


* Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners.


* Lead, mentor, and grow the Sourcing team, setting the vision, operating model, and measurable strategy for onboarding data sources to Kafka and CCB Data Lake.


* Build and maintain strong partnerships with vendors, data owners, Product, Technology, and SMEs across Chase, influencing prioritization and securing delivery commitments in teams where data sourcing is not a primary focus.


* Drive the strategy and execution to modernize legacy data sourcing by migrating high-value sources into real-time streaming via Kafka and ensuring reliable availability in CCB Data Lake.


* Partner with AI/ML, personalization, analytics, and reporting teams to understand use case requirements and translate them into a sequenced, outcome-dr...