Security Operations Manager

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS057, T3, Band 6

Job-Specific Essential Duties and Responsibilities:

- Support coordination and execution of enterprise cybersecurity actions across multiple technical teams and service areas.

- Track and manage cybersecurity activities, ensuring directed actions are executed in a timely manner.

- Assist in administering POA&M processes, including tracking remediation activities, maintaining status updates, and supporting closure documentation.

- Develop and maintain cybersecurity reporting deliverables, including monthly scorecards and status updates for stakeholders.

- Coordinate with designated security personnel and operational teams to ensure alignment on security actions and deliverables.

- Ensure all cybersecurity activities and actions are documented to support auditability, compliance tracking, and knowledge sharing.

- Support escalation tracking and ensure follow-through on remediation and response activities across teams.

- Assist with analysis of operational data and metrics to support visibility into cybersecurity performance and risk posture.

- Maintain records, reports, and artifacts in accordance with established governance and compliance requirements.

- Support ongoing process improvement initiatives by identifying gaps in tracking, coordination, and reporting processes.

Job-Specific Minimum Requirements:

- Ability to obtain and maintain a Public Trust is required.

An active Public Trust and/or DHS suitability is preferred.

Must be a U.S.

Citizen without dual citizenship

- Bachelor's degree in Cybersecurity, Information Technology, Business, or a related field (or equivalent experience)

- 3+ years of experience in cybersecurity support, program operations, project coordination, or IT service management

- Experience supporting cybersecurity operations, governance, or program support activities.

- Ability to coordinate across multiple teams and track execution of assigned actions.

- Experience supporting POA&M tracking, remediation coordination, or compliance activities.

- Ability to produce and maintain reporting artifacts, scorecards, and operational metrics.

- Strong documentation skills to support auditability and traceability of actions.

- Familiarity with security operations processes and compliance requirements.

- Ability to manage multiple priorities and ensure timely completion of tasks.

Preferred Skills and Qualifications:

- Experience supporting security operations or compliance reporting functions

- Familiarity with POA&M tracking and vulnerability remediation processes

- Experience with reporting tools, dashboards, or data tracking systems

- Knowledge of basic cybersecurity frameworks (e.g., NIST, FISMA concepts)

- Strong organizational and coordination skills across multiple teams

- Ability to communicate effectively with both technical and non-technical stakeholders

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