Registration Processing Specialist I

Registration Processing Specialist (Onsite)

As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another.

Vitu provides innovative, cutting-edge services to the motor vehicle industry.

Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform.

With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles.

Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.

Job Summary

The Registration Processing Specialist is responsible for providing document handling support and for verifying received paperwork according to established BMV policies and internal procedures.

The candidate best suited for the position will have excellent communication, attention to detail, punctuality, and organization skills.

A clean driving record and current driver’s license is required.

Key Responsibilities

• Process title transactions in the VITU Portal efficiently.

• Constant contact with dealerships to notify of errors, missing documents, and due dates.

• Audit paperwork against BMV policies, providing notice to dealerships and to BMV as set by     company procedures.

• Access customer data for printing required paperwork.

• Provide phone and online chat support to clients by answering questions and finding solutions on error found during the audit process.

• Any other task required to facilitate the movement of paperwork from the client to BMV and back to the end Customer 

Qualifications and Experience

• Minimum of 2 years’ experience with BMV policies and procedures preferred

• Experience with BMV and other related BMV documents for both new and used vehicles.

• EVR program knowledge (E-filing)

• Knowledge of BMV regulations pertaining to title and registration processing

• Able to use Microsoft Word, Excel, and Outlook

• Able to train others

• Able to effectively communicate with high level Executives

• Excellent time management skills

• Excellent follow-up and problem-solving skills

• Excellent interpersonal skills

• Excellent attention to detail

• Able to work independently with limited supervision 

Compensation 

The hourly rate range for this position is:  $19 - $23

Final compensation for this position will be determined based upon the applicant’s relevant experience, skillset, education, location, business needs, market demands, and other factors as permitted by law. 

At Vitu, our engaged workforce is the key to our success.

We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and...