Flexible Bank Housing Management Coordinator

Flexible Bank Housing Management Coordinator

Casual / Flexible Work, hours to suit you 

Pay £14.06 per hour, and we offer great benefits 

Falmouth, Penzance, Redruth and Camborne all need covering but you can pick where you want to work 

We can’t offer CoS for this role 

Home, a place where you belong 

Have you been looking to earn some extra cash, while keeping to your current commitments? Now you can! What’s more, you’ll be making a difference!  This is an exciting time to join Home Group – one of the UK’s Largest Housing providers and be part of our brilliant flexible bank of Housing Management Coordinators.

You’ll be providing a housing management service, supporting customers to manage and maintain their tenancy and rent accounts [with the aim of helping them move on to secure, long-term accommodation!] while picking and choosing the shifts you want to work. 

What you’ll do


* Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.


* Help our customers with housing benefit claims, making sure that these are received on their rent account.


* Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court.


* Getting rooms ready for the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void rooms / bed spaces / properties within set timescales.


* Ensuring we are health and safety compliant and that maintenance standards are met.

Why join us 

This is more than a job, it’s a place where you feel valued.

You get great training, support from friendly colleagues and a chance to make a real difference every day.

Be part of one of the UK’s Great Places to Work! 

You have


* Experience in managing a housing caseload and handle landlord and housing management duties


* Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.


* Able to take on a lead role within the team, offering guidance and support to your colleagues


* The ability to work on your own initiative, positively influencing people from all different backgrounds.


* Confident working collaboratively with colleagues in other parts of the business as well as with external partners

Stronger together

We do our best work when we’re ourselves.

That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits 


* Flexible working hours 


* We’re looking for you to work across West Cornwall region which include our services in Falmouth, Penzance, Redruth and Camborne but you can pick where you want to work!   


* Able to use technology for creating and updating support plans, doing mandatory learning and keeping in touch with colleagues. 


* To get from A to B, you’ll need a vehi...