Receptionist-1

General Purpose

This position is an important part of our front office.

The right candidate will provide excellent customer service while greeting residents, families, employees, vendors, and visitors.

This role also assists with accounts payable duties and other administrative tasks as assigned.

Responsibilities


* Greet residents, families, employees, vendors, and visitors in a friendly and professional manner


* Answer phones and direct calls appropriately


* Provide excellent customer service at the front desk


* Assist with accounts payable duties, including invoices and related paperwork


* Maintain organized records and confidential information


* Support office staff and department leaders as needed


* Complete other administrative duties as assigned

Qualifications


* Excellent customer service and communication skills required


* Must be professional, dependable, organized, and caring


* Ability to interact respectfully with residents, families, employees, and visitors


* Prior front desk experience preferred


* Prior accounts payable experience preferred


* Basic computer and office equipment skills required


* Nursing home or healthcare office experience is a plus

Benefits


* Health benefits


* Paid time off


* 401(k)


* Supportive team environment


* Rewarding healthcare setting

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Ability to write reports, business correspondence, and procedure manuals.

Ability to effectively present information and respond to questions from managers and employees.

Mathematical Skills

Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations

To perform this job successfully, an individual must have basic knowledge of Microsoft Suite products, clerical functions and multiline phone system.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 25 pounds.

Prolonged use of a desktop or laptop computer.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, and talk, read or hear.

Frequent use of all office-related equipment to include; copier/scanner/fax, telephone, and calculator.

No travel required

Work Environment

The work environment chara...