Product Delivery Manager - Digital Acquisition and Enablement Platforms

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences.

Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Digital Acquisition and Enablement Platforms (AEP), you work to enhance and optimize the way products are delivered to customers.

As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Bring a strong technical foundation and a "figure-it-out" mindset, quickly learn product capabilities and core platform flows; build LOB domain knowledge and a practical understanding of how the system works; confidently represent AEP in discussions on blockers/issues.

Demonstrate executive presence and program leadership: represent AEP credibly in front of LOB leadership; lead the program across the area product groups with authority and influence, aligning stakeholders, driving decisions, managing conflicts/trade-offs, and holding teams accountable to outcomes, timelines, and quality.

Job responsibilities



* Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.


* Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements.


* Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners.


* Serve as the primary horizontal coordinator across all Area Product Groups (APGs), ensuring alignment, integrated planning, and coordinated execution to meet LOB demand.


* Partner closely with LOB ambassadors to translate priorities into an actionable plan; maintain a single view of commitments, progress, and follow-ups; act as the primary point of contact for LOB feedback and issue resolution.


* Own a disciplined communications and reporting cadence: deliver clear status and RAG reporting, highlight dependencies, and proactively escalate risks/blockers with recommended paths forward to leadership and stakeholders.


* Drive continuous improvement across the program operating model by using data and stakeholder feedback to streamline intake, improve delivery predictability, and strengthen transparency.


* Partner with Digital Finance to track planned vs.

actuals, enable investment transparency, and reinforce financial discipline across initiatives.


* Build a high-performance operating culture across the program community and product teams-clarifying ownership, driving accountability, and reinforcing operational excellence.


* Lead product pl...