Banquet Server

About Us

San Ramon Marriott awaits you to join us on the journey to exceptional guest service! Tucked away in the urban oasis of San Ramon, surrounded by mountains and Redwood Trees, the hotel is within walking distance to shopping, Fortune 500 companies, and top-notch dining experiences.

It is the perfect location for work and play.

Be part of a group of people who are passionate about the Hospitality Industry.

When you join the HEI Team, you also get the benefit of the "HEI Loves" Culture where we make the time to celebrate our associates by offering the most competitive compensation, benefits and PTO programs.

Our associates are also eligible to take advantage of life-needs such as health and wellness, a robust retirement plan, travel benefits, product and service discounts and much more!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.

Essential Duties and Responsibilities

The following are specific contributions that must be developed during the training program in order to successfully complete the program and be placed in a hotel with or without reasonable accommodation:

• Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.

• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.

• Greet guests and respond to requests in a friendly and courteous manner.

• Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet.

Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.

• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.

• Replenish beverages as necessary, and check with guests for overall satisfaction.

• Once banquet is complete, reset banquet room according to Supervisor's specifications to ensure the readiness of the room for the following function.

• Ability to work Friday, Saturday, Sundays, including Holidays.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills

Education and Experience

• Hotel experience preferred.

• Must have or be able to pass the Food Handlers certification.

• Having your CA RBS is a plus.

Knowledge, Skills and Abilities

• Must be willing to "pitch-in" and help co- wo...