Mail Theft Triage and Maintenance Support ISA I-C

Title:  Mail Theft Triage and Maintenance Support

Location: Fort Worth, Texas

Security Clearance: Public Trust

Schedule: Due to the nature of law enforcement work and operation, position may require occasional support outside of core working hours, as well as intermittent weekend support, mission dependent

About KACE:

When you make the decision to join KACE, you are choosing to work alongside talented professionals that have one thing in common; the passion to make a difference! KACE employees bring their diverse talents and experiences to work on critical projects that help shape the nation’s safety, security, and quality of life.

The desire to have a career that is purposeful and forward thinking is woven into every KACE employee…it’s The KACE Way.

KACE employees are; purpose driven, forward focused, open-minded, trustworthy, and invested.

The KACE Way is our commitment to our employees, to our customers, and to our communities.

Join KACE and make a difference!

Job Summary:

The Mail Theft Triage and Maintenance Support position provides task-specific support for volume attack Mail Theft investigations in the Inspection Service field division offices.

The analyst will augment career staff to ensure mail receptacles identified by the Inspection Service as requiring repair or are vulnerable to theft receive the appropriate repair or security enhancement, coordination with USPS Maintenance, the timely triage of recovered mail, the processing of evidence, and the execution of related Victim Notification support activities.

Essential Functions and Responsibilities:

The position is narrowly defined to address known challenges regarding mail receptable maintenance security, triage of recovered mail, processing of mail theft evidence and the execution of VES support activities.

The Mail Theft Triage and Maintenance Support position shall not support other programs, nor be tasked with other activities normally performed by Inspectors, General Analysts, or ISOTS.

Mail receptacle security:


* Ensure relevant USPS stakeholders are notified of Mail Receptacle break-ins; liaison with Home Owner Associations, Apartment Complex Managers, etc., to identify and facilitate Mail receptacle upgrades or replacements; coordinate and maintain relationships with mailbox venders, USPS Engineering, and USPS Maintenance; assist with the ordering, deployment, and tracking of keys and locks for each appropriate unit.


* Monitor the time needed to replace damaged mail receptacles; streamline and troubleshoot the repair and replacement process to achieve established standards; verify equipment repairs, replacements, and upgrades were completed as planned.


* Monitor and track USPS Arrow Key accountability.

Mail theft reporting and analysis:


* Review of mail theft related crime reporting; ensure Break-in Reports are complete and entered into supporting systems; analyze data to identify risk areas; designate units to be upgraded with enhance...