Lead Office Specialist

Job Description

WAGE: $21.88 - DOE/DOQ
DEPARTMENT: Treasurer
PERSONNEL STATUS: Part Time With Benefits
Benefits: Retirement, 401k match, Sick/Vacation

JOB OVERVIEW:

Under the general supervision of an administrative superior, performs specialized and complex clerical work requiring the collection of property taxes and county revenues.

This is a part time position that requires 4-hour workdays Monday through Friday, 11am - 3pm.

ESSENTIAL FUNCTIONS:

Assist taxpayers with questions regarding their property taxes.

Understand the duties of each county department to assist taxpayers efficiently.

Process tax payments accurately and in accordance with state statutes.

Learn to use the tax system and the financial program to accurately account for tax collections.

Collect and balance bank deposits daily.

Understand online tax options to support taxpayers with this process.

Process county revenue deposits made by other county departments.

Address any concerns that arise in a professional, helpful manner.

Ensure deposits are made timely and accurately.

Balance bank deposits daily.

Ensure all receipts and documentation are complete and accurate and files are organized and maintained regularly.

Reviews, composes and processes routine correspondence, reports, forms, billings, payments and other material.

Adjusts or resolves discrepancies by consulting with supervisor, taxpayers, or other employees as appropriate.

Interact with customers through telephone calls, email, and in-person office visits.

Receives phone calls pertaining to other government offices.

Handles any questions or matters of a technical nature and directs them to the appropriate department.

Adheres to strict confidentiality.

Communicate complex information in an easy to understand way both written and orally.

Locate and apply appropriate rules, code, and law to circumstance as trained.

Operates office equipment as required.

Performs related work as required.

Other duties as assigned.

Any one position may not include all of the duties listed, nor do the listed examples include all duties which may be found in positions of this class.

Applicants must be prepared to demonstrate the ability to perform the essential functions of the job with or without reasonable accommodation.

SUPERVISORY RESPONSIBILITIES:

None

EDUCATION/EXPERIENCE:

Education: High school graduate or equivalent.

College degree is preferred.

Experience: Four (4) years of experience in General Clerical, Records, or Secretarial Work.

Cash handling experience is preferred.

KNOWLEDGE, SKILLS, AND ABILITIES (KSA):

Knowledge: Considerable knowledge of modern office practices and procedures.

Considerable knowledge of grammar, spelling, and punctuation.

Considerable knowledge of the specialized duties required by the position.

Skills: Skill in using computer programs including excel, word etc.

ten key calculators and other office equipment.

Abilities: Ability to quickly and accurately perform complex clerical work r...