Manager, Operations Support - TForce Freight

Job Description

Job Title: Manager, Operations Support

Job Summary:
The Operations Support Manager includes supervising employees, assessing the efficiency and technical proficiency of the team, and ensuring staff safety when working in potentially hazardous settings like a warehouse environment.

Job Responsibilities:


* Organizing, a planning, allocating resources and managing the daily operations of the business.


* Evaluate the divisions performance and develop strategies for performance improvements.


* Ensure that compliance to policies and procedures is maintained by the team members.


* Drives performance metrics to ensure service processes and procedures support business objectives.


* Analyzes performance trends to determine areas for improvement and raise performance expectations where appropriate.


* Manages resources and people processes, performance reviews, career development, training and staffing to ensure the day to day administration of processes and formal procedures.


* Conducts frequent performance evaluations.


* Conducts service trend analyses to determine the best service improvement strategies.

Job Requirements:


* U.S.

citizen or otherwise authorized to work in the U.S.


* Experience supervising employees - Preferred


* Bachelors Degree- Preferred