Quality Team Leader

WHO WE ARE

BAC is proud to be the world’s cooling partner.

We create sustainable comfort cooling, process cooling, and refrigeration solutions for the most essential and demanding environments on earth.

 

POSITION SUMMARY

The Quality Team Leader is a frontline leadership role responsible for overseeing quality operations within the manufacturing environment.

This position leads a team of quality professionals and partners cross-functionally to ensure products meet established standards, customer expectations, and regulatory requirements.

The role drives a culture of quality and continuous improvement by leveraging data, root cause analysis, and standardized processes to enhance product reliability, reduce defects, and improve overall operational performance.

This position plays a key role in aligning quality initiatives with business objectives while delivering exceptional customer experience.

 

KEY RESPONSIBILITIES


* Lead, coach, and develop a team of quality personnel to achieve performance goals, strengthen technical capability, and support career development


* Monitor, analyze, and report on key quality metrics (e.g., defects, rework, customer complaints) to identify trends and drive continuous improvement initiatives


* Partner with manufacturing, engineering, supply chain, and other cross-functional teams to ensure consistent execution of quality standards and expectations


* Investigate customer complaints and internal quality issues; lead root cause analysis and implement corrective and preventive actions (CAPA)


* Manage and disposition of non-conforming materials (NCRs), including participation in or facilitation of Material Review Board (MRB) activities


* Develop, standardize, and maintain quality processes, procedures, control plans, and documentation to ensure consistent product quality and compliance


* Support product and process improvement initiatives through data-driven decision making and application of Lean / continuous improvement methodologies


* Ensure timely and accurate documentation to support internal reviews, audits, and customer claims (e.g., inspection records, verification data, photos)


* Oversee equipment calibration processes, including maintaining calibration schedules and coordinating external certifications as needed


* Ensure compliance with applicable regulatory, customer, and industry-specific requirements (e.g., ASME or other applicable standards)


* Collaborate with corporate and site teams (e.g., Engineering, NPD, Manufacturing Process, Production Control) to align quality requirements with operational needs


* Support staffing and resource planning activities within the quality function to meet production demands


* Promote a strong culture of quality, accountability, and continuous improvement across the site


* Accurately complete departmental paperwork, reports, and required system transactions.


* Executes against standard ...